Visual Automated Attendant
Visual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
In business, a telephone call is often the first point of contact. With the Visual Automated Attendant application, you can offer your callers an exceptional service experience by greeting them courteously and routing them directly to employees, departments or voicemail. The graphical programming interface is intuitive, with easily customizable voice prompts and routing rules that instantly adapt to new business needs, offering endless possibilities.
Transform your incoming phone calls into a sustainable and recurring business relationships.
Discover Visual Automated Attendant
Highlights
- Automated 24/7 call routing and greeting
- Personalized call routing and greeting
- Intuitive programming interface
- Scalable, multi-tenant and SIP-based solution
Features
- Simply drag and drop building blocks to create call routing based on business hours and calendars
- Prompt upload from a web interface and recording from any phone
- Direct dial and filtering
- Dashboard and full call report export to spreadsheets.
- Interactive Voice Response (IVR) option with SQL and HTTP connectors allowing to dynamically adapt routing and qualify caller before transferring the call to an agent.
- Scalable software offering SIP-based connectivity to communication servers
- Multi-tenant solution, management delegation
- Text To Speech and Automatic Speech Recognition
Benefits
Supporting Documents
-
Customer Service eCatalog
DownloadThe Customer Service eCatalog provide the details of the applications related to customer service, such as automated attendant, contact center, crm integration…
-
Visual Automated Attendant
DownloadVisual Automated Attendant provides a professional image with a virtual receptionist available 24/7, delivering a quality response to your customers.
Related Products
